Live Product: claims-desk-web.vercel.app
Status: Ongoing Development (Personal Product)
Type: AI-Powered Workflow Automation
The Challenge
Filing and reviewing insurance claims is often a slow, manual process. When an incident occurs, adjusters have to read lengthy unstructured reports, extract dates and policy numbers by hand, check baseline eligibility rules, and route files to different departments. This back-and-forth leads to backlog and long wait times for claimants.
The Solution
An intelligent claims intake and triage web tool built to showcase how artificial intelligence can handle repetitive data tasks without replacing human oversight. The system takes messy, unstructured incident reports and instantly converts them into clean, standardized case files ready for review.
- Automatic Information Extraction: Scans incident descriptions and automatically pulls out critical details—such as claimant details, date of loss, loss category, and severity.
- Rule-Based Coverage Assessment: Compares the extracted details against set policy rules to provide a preliminary assessment (e.g., covered, needs review, or excluded).
- Adjuster-Ready Action Items: Drafts immediate next steps and summarizes the claim so human reviewers can make fast, well-informed decisions.
Each of these projects reflects a commitment to building clean, purpose-driven software that simplifies complex workflows, strengthens business credibility, and delivers measurable value to end users.
